Privacy Policy | Intel Terrain

1. Introduction

Intel Terrain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at intelterrain.com or use our services, including our data APIs and dashboard.

2. Information We Collect

2.1 Information You Provide

Account registration details (name, email, company)
Billing information (processed securely via Stripe)
Contact form submissions
Support and communication correspondence

2.2 Information Collected Automatically

Log data (IP address, browser type, pages visited, timestamps)
API usage data (endpoints called, request counts, response codes)
Cookies and similar tracking technologies

3. How We Use Your Information

To provide, maintain, and improve our services
To process transactions and manage your subscription
To send transactional communications (receipts, alerts, updates)
To respond to inquiries and provide customer support
To monitor and analyze usage patterns for service improvement
To detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We may share data with:

Service providers: Stripe (payments), Supabase (hosting), Vercel (deployment), Resend (email) — only as needed to operate our services
Legal obligations: When required by law, regulation, or legal process
Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. API usage logs are retained for 90 days. You may request deletion of your account at any time by contacting support@intelterrain.com.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@intelterrain.com.

8. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand site usage. You can manage cookie preferences in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@intelterrain.com.