The Problem
Home service platforms run on trust. Stale verification erodes it quietly:
- You list thousands of contractors and recheck them quarterly at best
- An expired or suspended license on your marketplace is a homeowner-trust problem and a legal exposure
- Standard license tools return 'not found' on revoked and denied licensees — so a previously-banned contractor can re-onboard your marketplace under a fresh listing and you'd never know
- License-number collisions on NYC DOB silently merge different humans into one record in standard tools — your consumer-facing pages can show the wrong licensee
- Manual verification doesn't scale; building scrapers per state burns engineering time forever
- Disciplinary actions land between your verification cycles and stay invisible until a complaint hits
What You Can Do
Nightly Bulk Verification
POST your marketplace roster to the bulk lookup endpoint. Get back a normalized status report — active / expired / suspended / revoked plus license type and expiration — across CA, TX, FL, NYC in one call.
Drop-In result_type Discriminator
Every result carries a `result_type` field — `active_contractor` or `discipline_only` — plus a `license_type` discriminator that disambiguates license-number collisions across trades. Branch your downstream logic on the discriminator: surface active contractors as listings, route discipline-only matches to your trust-and-safety queue. Same envelope for bulk and single lookup; same lookup endpoint, no separate integration.
Multi-Row Response on Collisions
On NYC DOB the same license number can belong to two licensees in two different trades — Master Plumber #1094 and Licensed Electrician #1094 are different humans. Standard lookup tools that key only on license_number merge them and surface the wrong person. We return both rows with their license_types labeled, so your consumer reports stay accurate.
Disciplinary Feed
Subscribe to disciplinary actions filed against listed contractors. New citation, suspension, or revocation? It surfaces in your platform within 24 hours of being posted to the board. Includes action rows on the discipline-only surface, so a previously-denied applicant doesn't slip back onto the marketplace under a fresh signup.
Pre-List Vetting
When a new contractor signs up to your marketplace, hit the lookup endpoint as part of the onboarding flow. Block listings tied to suspended, revoked, denied, or surrendered licenses before they go live — including the ones that don't appear in any active-license table.
Expiration Alerts
Get a programmatic feed of contractors whose licenses are expiring in the next 30/60/90 days. Nudge them to renew before the expiration becomes a marketplace problem.
Sample Insight
2,322 active · 41 expired · 9 suspended · 28 unknown
Single API call against your full marketplace roster. The 9 suspended licenses include 3 with active disciplinary actions from the trailing 90 days — surfaced from the disciplinary feed, not just license status.
Action: auto-suspend the 9 + 41 listings, queue the 28 unknowns for manual review in the next sweep, alert the 3 disciplinary cases to your trust + safety team. One call, four downstream workflows.
Illustrative only. Production volumes scale with your marketplace size and Platform-tier rate limit (2,000 req/mo).
Recommended Plan
The Platform plan is sized for marketplace operators — bulk lookup, API access, disciplinary feed.
- Everything in General Contractor
- Disciplinary actions and violations
- National license aggregation (as states are added)
- Bulk lookup: upload list of contractors, get status report
- API access (2,000 req/mo)
- 10,000 row CSV/JSON export per month
- Email + chat support
- 7-day free trial, cancel anytime
Need bond status, risk tier, or webhook alerts? Compare all plans